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HP Pavilion TouchSmart not working
Topic Started: Apr 3 2018, 06:19 AM (5 Views)
JohnNichols

Hi all,

Im tring to resolve a friend issue with his HP Pavilion TouchSmart 14-b173cl Sleekbook where the screen touch stop working.
since it has also different issues, i installed fresh new windows 10 64bit OS on the laptop.
i download and installed newest driver for graphic driver and touch driver from hp web site.
i update windows until none were suggested but the screen still not working.
i tried to change setting in the tablet pc setting and it does not react to any touch on the screen.
i looked little bit on google and saw a lot of people were suffer from this issue specialy when upgrade from 8.1 to 10 , and couldnt see that there is some fix for it , even when the issue were published on HP forum.
Anyone know how to fix this issue ?
is it realy a 8.1 OS issue when did not fixed?

Please help.

I did not find the right solution from the internet.

References:-
https://windowsforum.com/threads/hp-pavilion-touchsmart-not-working.230937/
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Thanks
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