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Line in on 2013 UltraSlim Dock not recognizing headset microphone
Topic Started: Mar 20 2018, 03:12 AM (13 Views)
BrianPugh

Hello everyone,

I'm running Windows 10 64-bit on an hp EliteBook 820 G4 docked to a 2013 UltraSlim docking station. I have a Plantronics .Audio 355 Multimedia Headset which has 2 separate 3.5mm headphone tips. One is for stereo headphones and the other is for the microphone. The microphone has 2 rings (perhaps indicating that it is a "stereo" mic). However, when testing, the microphone does not work in any application (audio control panel, B&O control panel, Skype etc.). No sound is picked up from the mic at all. Heaphones work and sound comes through those with no issues. When the microphone cable is inserted, it does detect the line in but still no mic audio is heard. I have applied all available updates via the SoftPaq download manager and my Windows updates are all applied. Also tried slightly disconnecting the microphone to see if it is picked up when only partially inserted. The microphone was also tested and works with other devices.

Any advice for me?

I did not find the right solution from the internet.

References:-
http://bit.ly/2HOKdi3
2d character animation

Thanks







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