| Mock Help Desk scenario interview | |
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| Tweet Topic Started: Mar 22 2018, 12:13 PM (6 Views) | |
| victorgrant | Mar 22 2018, 12:13 PM Post #1 |
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Hello, I made it through the first two interview stages for an organization I am very excited about working for. I have to now go through a mock help desk support call as my third interview for them. The job is to provide help desk support for users of a custom web application which is going to involve a lot of people all over the country. I want to prepare. What sort of problem can I expect to be presented with? Will they begin the call by prefacing the system involved or the resources I should expect to have at my disposal? Should I ask them at the beginning of the call so as not to fall into the trap of making incorrect assumptions? Any help will be apprecited. I didn't find the right solution from the Internet. References: https://arstechnica.com/civis/viewtopic.php?t=108196 corporate video examples Thank you. |
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8:37 AM Jul 11