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Strange phone call.
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Topic Started: Jan 25 2017, 05:27 PM (190 Views)
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disgruntled porker
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Jan 25 2017, 05:27 PM
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I got a weird phone call this morning. I couldn't fully make out what the chap was on about because of language difficulties and a lot of background noise of other people talking. All I could make out is that I was supposedly due to a refund for something to do with the computer. Something about "platinum" and that they could not provide the service, so I was due a refund. I told him that I'd never heard of them. He said it went back to 2013, so I probably would not remember. I told him to get lost. He did ask if I was the house owner, which seemed irrelevant to me. He asked me to confirm my computers ID. I told him to get lost again although somewhat more robustly. At this point, I put the phone down. The cheeky bugger then rang back! I told him to "go away" and put the phone down. Not heard anything since. The call showed as "number withheld" on the handset, so I couldn't do an internet search for it. I could have put it on call blocker, but in the past when I have done this, it blocks all withheld numbers, which I don't want it to do.
Anyone else had this one, or know anything about it?
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papasmurf
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Jan 25 2017, 05:34 PM
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This could be a bit of a clue:-
https://www.complaintsboard.com/complaints/platinum-rewards-c88790.html
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Affa
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Jan 25 2017, 06:09 PM
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I had similar DP, very similar, but no mention of Platinum. They basically said my internet speed was below what they had said I would get when I signed up (it was) and was due a refund. It was a scam which I sussed when they asked me to log on to my bank and the refund would be transferred. For what it's worth I do believe/suspect that (Indian) call centre staff can and have sold account details of users to scammers. Another consequence of outsourcing that we don't need.
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Steve K
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Jan 25 2017, 08:09 PM
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A variant of this one http://www.scamwatch.uk/scams/bogus-talktalk-callers-scam
The phone companies have way too much immunity for the consequences of delivering these phone calls to our homes. There are many many elderly out there who are not necessarily as suspicious as we are.
The government is culpable too, they know the countries these scams originate from and should just direct the phone companies to cut those countries off from our phone system until they take measures
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disgruntled porker
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Jan 25 2017, 08:27 PM
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Older than most people think I am.
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- papasmurf
- Jan 25 2017, 05:34 PM
Don't think that's it Papa. It was definitely something specifically to do with the computer. Some service they were offering. I don't do such stuff anyway, so I know it was a scam of some form.
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disgruntled porker
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Jan 25 2017, 08:30 PM
Post #6
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Older than most people think I am.
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- Affa
- Jan 25 2017, 06:09 PM
I had similar DP, very similar, but no mention of Platinum. They basically said my internet speed was below what they had said I would get when I signed up (it was) and was due a refund. It was a scam which I sussed when they asked me to log on to my bank and the refund would be transferred. For what it's worth I do believe/suspect that (Indian) call centre staff can and have sold account details of users to scammers. Another consequence of outsourcing that we don't need.
They never asked for any bank details or suchlike, just to check if my computers ID matched their records. I told them to get their face sexually abused.
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disgruntled porker
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Jan 25 2017, 08:40 PM
Post #7
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Older than most people think I am.
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- Steve K
- Jan 25 2017, 08:09 PM
A variant of this one http://www.scamwatch.uk/scams/bogus-talktalk-callers-scamThe phone companies have way too much immunity for the consequences of delivering these phone calls to our homes. There are many many elderly out there who are not necessarily as suspicious as we are. The government is culpable too, they know the countries these scams originate from and should just direct the phone companies to cut those countries off from our phone system until they take measures It didn't seem to be the same sort of thing Steve. It said they were a service which I had signed up for some years ago that they haven't been able to provide, so are giving me a refund.
Point 1: I know I hadn't signed up for anything ...... I don't do that sort of thing. Point 2: Why do they want to know if I was the house owner? Point 3: If I'd paid for something I wasn't getting, I'd have been giving them some grief long before now! Point 4: If I had signed up for something, they would have my bank details and be able to do a refund without phoning me. Point 4: Why would they need my computer ID to do a refund?
Now my main bugbear. I think no numbers should be withheld. If they want to call me, they have my number. Why should I not be able to see theirs? The govnt should stop withheld numbers, then people can verify who is calling them. What have they got to hide that they need to be so secretive.
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LZ54
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Jan 25 2017, 09:12 PM
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- disgruntled porker
- Jan 25 2017, 08:40 PM
- Steve K
- Jan 25 2017, 08:09 PM
A variant of this one http://www.scamwatch.uk/scams/bogus-talktalk-callers-scamThe phone companies have way too much immunity for the consequences of delivering these phone calls to our homes. There are many many elderly out there who are not necessarily as suspicious as we are. The government is culpable too, they know the countries these scams originate from and should just direct the phone companies to cut those countries off from our phone system until they take measures
It didn't seem to be the same sort of thing Steve. It said they were a service which I had signed up for some years ago that they haven't been able to provide, so are giving me a refund. Point 1: I know I hadn't signed up for anything ...... I don't do that sort of thing. Point 2: Why do they want to know if I was the house owner? Point 3: If I'd paid for something I wasn't getting, I'd have been giving them some grief long before now! Point 4: If I had signed up for something, they would have my bank details and be able to do a refund without phoning me. Point 4: Why would they need my computer ID to do a refund? Now my main bugbear. I think no numbers should be withheld. If they want to call me, they have my number. Why should I not be able to see theirs? The govnt should stop withheld numbers, then people can verify who is calling them. What have they got to hide that they need to be so secretive. It's a scam plain and simple. https://en.wikipedia.org/wiki/Technical_support_scam
Just tell them you're an IT pro, then kindly tell them to "Bless off". I did And get yourself a Call Blocker. They cost around £30 and work wonders.
Edited by LZ54, Jan 25 2017, 09:15 PM.
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disgruntled porker
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Jan 25 2017, 09:19 PM
Post #9
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Older than most people think I am.
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- LZ54
- Jan 25 2017, 09:12 PM
- disgruntled porker
- Jan 25 2017, 08:40 PM
- Steve K
- Jan 25 2017, 08:09 PM
A variant of this one http://www.scamwatch.uk/scams/bogus-talktalk-callers-scamThe phone companies have way too much immunity for the consequences of delivering these phone calls to our homes. There are many many elderly out there who are not necessarily as suspicious as we are. The government is culpable too, they know the countries these scams originate from and should just direct the phone companies to cut those countries off from our phone system until they take measures
It didn't seem to be the same sort of thing Steve. It said they were a service which I had signed up for some years ago that they haven't been able to provide, so are giving me a refund. Point 1: I know I hadn't signed up for anything ...... I don't do that sort of thing. Point 2: Why do they want to know if I was the house owner? Point 3: If I'd paid for something I wasn't getting, I'd have been giving them some grief long before now! Point 4: If I had signed up for something, they would have my bank details and be able to do a refund without phoning me. Point 4: Why would they need my computer ID to do a refund? Now my main bugbear. I think no numbers should be withheld. If they want to call me, they have my number. Why should I not be able to see theirs? The govnt should stop withheld numbers, then people can verify who is calling them. What have they got to hide that they need to be so secretive.
It's a scam plain and simple. https://en.wikipedia.org/wiki/Technical_support_scamJust tell them you're an IT pro, then kindly tell them to "Bless off". I did And get yourself a Call Blocker. They cost around £30 and work wonders. I've got a call blocker. If I block a call that shows WITHHELD, it blocks all WITHHELD numbers. I don't want that. They were not offering technical support either.
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LZ54
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Jan 25 2017, 09:27 PM
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- disgruntled porker
- Jan 25 2017, 09:19 PM
- LZ54
- Jan 25 2017, 09:12 PM
- disgruntled porker
- Jan 25 2017, 08:40 PM
It's a scam plain and simple. https://en.wikipedia.org/wiki/Technical_support_scamJust tell them you're an IT pro, then kindly tell them to "Bless off". I did And get yourself a Call Blocker. They cost around £30 and work wonders.
I've got a call blocker. If I block a call that shows WITHHELD, it blocks all WITHHELD numbers. I don't want that. They were not offering technical support either. Q: Why would they want your computer ID? A: To scam you with malware or hack you when you're online.
All that talk is a confidence trick, old but many fall for it. That computer ID is like a golden key to them. Don't give it to anyone.
I block all withheld numbers. If a friend or relative calls tell them not to hide their ID when calling, works for me.
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Steve K
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Jan 25 2017, 10:09 PM
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You could try this script if you can match this guy's fun and games at winding up the scammers
It's a tad long so you need to click Spoiler to read it.
Spoiler: click to toggle - Darwins Selection on another Forum
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A Call From the CommonwealthPhone rings: "Good afternoon sir, my name is Justin (in Peter Sellers 'Goodness Gracious' accent) I am calling you from *mumble* Computer experts and our engineers have detected some malicious software on your computer" DS: "Oh dear!" Justin: "In order to rectify this problem I need you to go to your computer and do what I tell you" DS: "This is terrible, how could this have happened? I do hope my computer is going to be alright blah blah blah" Justin: "Don't worry sir, we will soon have this fixed for you, just go to your computer and I will talk you through what to do" DS:"I am so grateful you called and are prepared to spend time helping me like this" Justin:"No problem, are you at the computer now?" DS:"Just a moment please, I am quite old and it is on the other side of the room *groan and creaky getting-up noises*" **Long pause** Justin:"Are you there yet sir?" DS:"Just a moment, almost there * more creaks and groans* right, I am sitting in front of the computer" Justin:"OK sir, I need you to open your browser and type in .." DS:"Open my what?" Justin:"Browser sir" DS:"Whats that?" Justin:"Internet Explorer, Google Chrome or Firefox perhaps?" DS:"Don't talk to me about foxes, bloody things had a dozen chickens last week, I'd like to fire them all right" Justin:"OK sir, do you have a Blue circle with an E in it and a line through it?" DS:"Is that the one I use to get 'Ask Jeeves'?" Justin:"Yes that's the one" DS:"Right, I would say it was more aquamarine than blue though (over shoulder) what do you think Marjorie?" Justin:"If you can just click that sir" DS:"My dear wife Marjorie has just come in from cutting flowers in the garden. (over shoulder) I have a nice young man on the phone, very helpful. Called to tell me about a problem with the computer *pause* I will ask him, what did you say your name was?" Justin:"Justin sir" DS:"(over shoulder) He's called Justin *pause* I will ask him. Are you Mary Harrison's boy Justin?" Justin:"No sir, now about your computer" DS:"(over shoulder) No he isn't" Justin:"What I need you to do sir is type in WWW. blah blah" DS:"OK, I'd better write this down, WW what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Hang on, this blasted pen won't work" *pause* Justin:"Are you still there sir?" DS:"Yes, ww what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Is that upper or lower case?" Justin:"It doesn't matter sir" DS:"OK was that a 'y' for yokel or an 'i' for India?" Justin:"I for India sir" DS:"That's it, your accent, are you from India?" Justin:"No sir, my parents were" DS:"Really? How interesting, my uncle was in the Diplomatic service out there, Dippy Dance, I wonder if you knew him?" Justin:"No sir I didn't" DS:"Wonderful chap, knew Mountbatten when he was Viceroy, bloody Irish blew him up you know. Mountbatten not my uncle of course" Justin:"Sorry sir, now about your computer, can you type in what I told you" DS:"Yes of course, just let me switch it on now" Justin:"** exasperated sigh**" DS:"While it is starting up, there is another story about my uncle you will like **launches into long waffle about the Raj**" Justin:"Is your computer on now sir" DS:"Yes it is" Justin:"OK, open your browser and type in what I told you" DS:"Do I need to be online first" Justin:"Yes you do sir" DS:"OK, will you phone me back when I have done it?" Justin:"I'm sorry sir what do you mean" DS:"When I have gone on line and typed it in, will that be it or will you have to tell me to do something else?" Justin:"Yes, you will have to type some more" DS:"Can you tell me what it is now" Justin:"**Getting impatient** No, you just type in the first thing then I will tell you what to do next" DS:"OK, so you will phone me back?" Justin:"No sir, I will hold on the line while you do it" DS:"But I have to hang up the phone so the modem thingy can go on line" ***Pause*** Loud Urdu expletive ***Click*** At just under 17 minutes, this is an all time record for me. 
PS having known DS on forums various for over 10 years he is well capable of actually pulling that off
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Rich
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Jan 25 2017, 10:18 PM
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- Steve K
- Jan 25 2017, 10:09 PM
You could try this script if you can match this guy's fun and games at winding up the scammers It's a tad long so you need to click Spoiler to read it. Spoiler: click to toggle - Darwins Selection on another Forum
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A Call From the CommonwealthPhone rings: "Good afternoon sir, my name is Justin (in Peter Sellers 'Goodness Gracious' accent) I am calling you from *mumble* Computer experts and our engineers have detected some malicious software on your computer" DS: "Oh dear!" Justin: "In order to rectify this problem I need you to go to your computer and do what I tell you" DS: "This is terrible, how could this have happened? I do hope my computer is going to be alright blah blah blah" Justin: "Don't worry sir, we will soon have this fixed for you, just go to your computer and I will talk you through what to do" DS:"I am so grateful you called and are prepared to spend time helping me like this" Justin:"No problem, are you at the computer now?" DS:"Just a moment please, I am quite old and it is on the other side of the room *groan and creaky getting-up noises*" **Long pause** Justin:"Are you there yet sir?" DS:"Just a moment, almost there * more creaks and groans* right, I am sitting in front of the computer" Justin:"OK sir, I need you to open your browser and type in .." DS:"Open my what?" Justin:"Browser sir" DS:"Whats that?" Justin:"Internet Explorer, Google Chrome or Firefox perhaps?" DS:"Don't talk to me about foxes, bloody things had a dozen chickens last week, I'd like to fire them all right" Justin:"OK sir, do you have a Blue circle with an E in it and a line through it?" DS:"Is that the one I use to get 'Ask Jeeves'?" Justin:"Yes that's the one" DS:"Right, I would say it was more aquamarine than blue though (over shoulder) what do you think Marjorie?" Justin:"If you can just click that sir" DS:"My dear wife Marjorie has just come in from cutting flowers in the garden. (over shoulder) I have a nice young man on the phone, very helpful. Called to tell me about a problem with the computer *pause* I will ask him, what did you say your name was?" Justin:"Justin sir" DS:"(over shoulder) He's called Justin *pause* I will ask him. Are you Mary Harrison's boy Justin?" Justin:"No sir, now about your computer" DS:"(over shoulder) No he isn't" Justin:"What I need you to do sir is type in WWW. blah blah" DS:"OK, I'd better write this down, WW what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Hang on, this blasted pen won't work" *pause* Justin:"Are you still there sir?" DS:"Yes, ww what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Is that upper or lower case?" Justin:"It doesn't matter sir" DS:"OK was that a 'y' for yokel or an 'i' for India?" Justin:"I for India sir" DS:"That's it, your accent, are you from India?" Justin:"No sir, my parents were" DS:"Really? How interesting, my uncle was in the Diplomatic service out there, Dippy Dance, I wonder if you knew him?" Justin:"No sir I didn't" DS:"Wonderful chap, knew Mountbatten when he was Viceroy, bloody Irish blew him up you know. Mountbatten not my uncle of course" Justin:"Sorry sir, now about your computer, can you type in what I told you" DS:"Yes of course, just let me switch it on now" Justin:"** exasperated sigh**" DS:"While it is starting up, there is another story about my uncle you will like **launches into long waffle about the Raj**" Justin:"Is your computer on now sir" DS:"Yes it is" Justin:"OK, open your browser and type in what I told you" DS:"Do I need to be online first" Justin:"Yes you do sir" DS:"OK, will you phone me back when I have done it?" Justin:"I'm sorry sir what do you mean" DS:"When I have gone on line and typed it in, will that be it or will you have to tell me to do something else?" Justin:"Yes, you will have to type some more" DS:"Can you tell me what it is now" Justin:"**Getting impatient** No, you just type in the first thing then I will tell you what to do next" DS:"OK, so you will phone me back?" Justin:"No sir, I will hold on the line while you do it" DS:"But I have to hang up the phone so the modem thingy can go on line" ***Pause*** Loud Urdu expletive ***Click*** At just under 17 minutes, this is an all time record for me. 
PS having known DS on forums various for over 10 years he is well capable of actually pulling that off DS....?....who that person?
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Malum Unus
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Jan 25 2017, 10:22 PM
Post #13
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Hater of Political Correctness and Legalese
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Usually whenever I hear someone on the phone telling me ANYTHING about my computer with either a Pakistani/Indian accent or a Chinese accent I just put the phone down.
Bloody scammers, they never give up.
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Steve K
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Jan 25 2017, 10:29 PM
Post #14
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- Rich
- Jan 25 2017, 10:18 PM
- Steve K
- Jan 25 2017, 10:09 PM
You could try this script if you can match this guy's fun and games at winding up the scammers It's a tad long so you need to click Spoiler to read it. Spoiler: click to toggle - Darwins Selection on another Forum
-
A Call From the CommonwealthPhone rings: "Good afternoon sir, my name is Justin (in Peter Sellers 'Goodness Gracious' accent) I am calling you from *mumble* Computer experts and our engineers have detected some malicious software on your computer" DS: "Oh dear!" Justin: "In order to rectify this problem I need you to go to your computer and do what I tell you" DS: "This is terrible, how could this have happened? I do hope my computer is going to be alright blah blah blah" Justin: "Don't worry sir, we will soon have this fixed for you, just go to your computer and I will talk you through what to do" DS:"I am so grateful you called and are prepared to spend time helping me like this" Justin:"No problem, are you at the computer now?" DS:"Just a moment please, I am quite old and it is on the other side of the room *groan and creaky getting-up noises*" **Long pause** Justin:"Are you there yet sir?" DS:"Just a moment, almost there * more creaks and groans* right, I am sitting in front of the computer" Justin:"OK sir, I need you to open your browser and type in .." DS:"Open my what?" Justin:"Browser sir" DS:"Whats that?" Justin:"Internet Explorer, Google Chrome or Firefox perhaps?" DS:"Don't talk to me about foxes, bloody things had a dozen chickens last week, I'd like to fire them all right" Justin:"OK sir, do you have a Blue circle with an E in it and a line through it?" DS:"Is that the one I use to get 'Ask Jeeves'?" Justin:"Yes that's the one" DS:"Right, I would say it was more aquamarine than blue though (over shoulder) what do you think Marjorie?" Justin:"If you can just click that sir" DS:"My dear wife Marjorie has just come in from cutting flowers in the garden. (over shoulder) I have a nice young man on the phone, very helpful. Called to tell me about a problem with the computer *pause* I will ask him, what did you say your name was?" Justin:"Justin sir" DS:"(over shoulder) He's called Justin *pause* I will ask him. Are you Mary Harrison's boy Justin?" Justin:"No sir, now about your computer" DS:"(over shoulder) No he isn't" Justin:"What I need you to do sir is type in WWW. blah blah" DS:"OK, I'd better write this down, WW what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Hang on, this blasted pen won't work" *pause* Justin:"Are you still there sir?" DS:"Yes, ww what again?" Justin:"WWW.iggywiggywoggy blah blah" DS:"Is that upper or lower case?" Justin:"It doesn't matter sir" DS:"OK was that a 'y' for yokel or an 'i' for India?" Justin:"I for India sir" DS:"That's it, your accent, are you from India?" Justin:"No sir, my parents were" DS:"Really? How interesting, my uncle was in the Diplomatic service out there, Dippy Dance, I wonder if you knew him?" Justin:"No sir I didn't" DS:"Wonderful chap, knew Mountbatten when he was Viceroy, bloody Irish blew him up you know. Mountbatten not my uncle of course" Justin:"Sorry sir, now about your computer, can you type in what I told you" DS:"Yes of course, just let me switch it on now" Justin:"** exasperated sigh**" DS:"While it is starting up, there is another story about my uncle you will like **launches into long waffle about the Raj**" Justin:"Is your computer on now sir" DS:"Yes it is" Justin:"OK, open your browser and type in what I told you" DS:"Do I need to be online first" Justin:"Yes you do sir" DS:"OK, will you phone me back when I have done it?" Justin:"I'm sorry sir what do you mean" DS:"When I have gone on line and typed it in, will that be it or will you have to tell me to do something else?" Justin:"Yes, you will have to type some more" DS:"Can you tell me what it is now" Justin:"**Getting impatient** No, you just type in the first thing then I will tell you what to do next" DS:"OK, so you will phone me back?" Justin:"No sir, I will hold on the line while you do it" DS:"But I have to hang up the phone so the modem thingy can go on line" ***Pause*** Loud Urdu expletive ***Click*** At just under 17 minutes, this is an all time record for me. 
PS having known DS on forums various for over 10 years he is well capable of actually pulling that off
DS....?....who that person? Click the Spoiler? A poster (on other forums) known as Darwins Selection. Involved in farming, probably owns several
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LZ54
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Jan 25 2017, 10:29 PM
Post #15
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- Malum Unus
- Jan 25 2017, 10:22 PM
Usually whenever I hear someone on the phone telling me ANYTHING about my computer with either a Pakistani/Indian accent or a Chinese accent I just put the phone down.
Bloody scammers, they never give up. Last year a nice Asian lady told me to "F--k off" when I suggested she do something that benefits the human race instead of scamming people. Charming indeed.
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Jessamy Bride
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Jan 25 2017, 11:05 PM
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I got one from microsoft.....He was really rude and aggressive when I said I didn't have a computer.
Heavy foreign accent ....... and calling himself "Brian"
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LZ54
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Jan 25 2017, 11:10 PM
Post #17
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- Jessamy Bride
- Jan 25 2017, 11:05 PM
I got one from microsoft.....He was really rude and aggressive when I said I didn't have a computer. Heavy foreign accent ....... and calling himself "Brian" Classic
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Oddball
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Jan 26 2017, 12:20 AM
Post #18
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- Steve K
- Jan 25 2017, 08:09 PM
A variant of this one http://www.scamwatch.uk/scams/bogus-talktalk-callers-scamThe phone companies have way too much immunity for the consequences of delivering these phone calls to our homes. There are many many elderly out there who are not necessarily as suspicious as we are. The government is culpable too, they know the countries these scams originate from and should just direct the phone companies to cut those countries off from our phone system until they take measures - I used to get regular probing phone calls, often by people with thick Indian/Pakistani accents, but don't seem to any more - must have been something I said!
Edited by Oddball, Jan 26 2017, 12:21 AM.
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disgruntled porker
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Jan 26 2017, 04:09 AM
Post #19
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Older than most people think I am.
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- LZ54
- Jan 25 2017, 09:27 PM
Q: Why would they want your computer ID? A: To scam you with malware or hack you when you're online.
All that talk is a confidence trick, old but many fall for it. That computer ID is like a golden key to them. Don't give it to anyone.
I block all withheld numbers. If a friend or relative calls tell them not to hide their ID when calling, works for me. Some times, Doctors, hospitals and other official departments show withheld numbers. I don't want to block them.
Edited by Steve K, Jan 26 2017, 09:49 PM.
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LZ54
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Jan 26 2017, 09:30 PM
Post #20
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- disgruntled porker
- Jan 26 2017, 04:09 AM
- LZ54
- Jan 25 2017, 09:27 PM
Q: Why would they want your computer ID? A: To scam you with malware or hack you when you're online.
All that talk is a confidence trick, old but many fall for it. That computer ID is like a golden key to them. Don't give it to anyone.
I block all withheld numbers. If a friend or relative calls tell them not to hide their ID when calling, works for me.
Some times, Doctors, hospitals and other official departments show withheld numbers. I don't want to block them.
In that case you could give them a cell number....... or clear your browser of cookies. Your personal details must be leaking from somewhere.
Edited by Steve K, Jan 26 2017, 09:51 PM.
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Steve K
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Jan 26 2017, 09:37 PM
Post #21
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There's a whole set of misattributions in the above posts. Looks like someone has edited a quote and left an extra quote BBcode in place some posts back
Update: Thread reopened, all fixed. It was a misedited quote closed while I sort it out
Edited by Steve K, Jan 26 2017, 09:52 PM.
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Rich
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Jan 26 2017, 10:19 PM
Post #22
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Boy oh boy, am I ever glad that I am not a techie.
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